My server says it needs an update?
You may need to restart your server for any updates to apply. All of our servers run on ShoutCast 2.6.1.777. All new updates are tested by our team to ensure your station stays on air should there be a bug in any new release, that’s why updates might be rolled out with some delay.
Why does my stream say that it is private?
This doesn’t mean that no-one is able to tune in. This simply means that the server is not listed on the ShoutCast directory. If you wish to change that, please see our guide here.
Can I access my ShoutCast server’s status page and administrator portal?
Of course! We have a guide on accessing the status page and administrator portal here.
How do I ban an IP?
We have a guide on this here.
Why does my server say ShoutCast V1?
If you have ordered ShoutCast V2 (V1 is not being sold anymore), and in the Quick Links page in CentovaCast you see V1, your service will still be using V2. The reason you see V1 there is because LiquidSoap, the AutoDJ software, still uses the old ShoutCast V1 framework, regardless of the version the station is running.
Can I have ShoutCast V1?
ShoutCast V1 has not been updated for over 13 years and no further updates will be released. The software contains many bugs and serious security vulnerabilities. Therefore, we do not support ShoutCast V1 servers.
shoutcast.com no longer support ShoutCast V1 services on their directory. Many popular browsers also no longer support streaming audio via ShoutCast V1 servers.
How do I change my Stream Name?
This can be done by logging into CentovaCast, and then clicking ‘Settings’ on the left hand side navigation pane. Then, click on the ‘Mount Points’ tab. Select the mount point your service is broadcasting on, and click on the ‘AutoDJ Settings’ tab. Enter your desired stream name in the ‘Mount point name’ box.
Make sure that you click ‘Update’ at the bottom of the page, and then also make sure that you restart your server using the button on the left hand side navigation pane, under ‘Server’.
