My server says it needs an update?
You may need to restart your server for any updates to apply. All of our servers run on ShoutCast All new updates are tested by our team to ensure your station stays on air should there be a bug in any new release, that’s why updates might be rolled out with some delay.

Why does my stream say that it is private?
Private on ShoutCast doesn’t mean that no-one is able to tune in. Private simply means that the server is not listed on the directory. If you wish to change that, see: How can I get listed on the SHOUTcast directory?

Can I access my ShoutCast server’s Administrator Summary?
Of course! To access your ShoutCast server’s admin section, please log in into CentovaCast, then click on ‘Admin’, under the ‘Server’ heading in the left-hand side navigation bar.

If you don’t automatically get a login prompt, click on ‘Server Login/Admin’ in the top right corner of the page. The username is ‘admin’, and the password is the administrator password of your Centova Cast account.

Alternatively, you can access your admin section by accessing your stream URL’s, found in the ‘Quick Links’ page in CentovaCast. The correct URL to access your admin section will look like this:

How do I ban an IP?
This is done via your ShoutCast admin section, which you can log into by following the steps above. Simply select Ban List from the options at the top of the page, and then enter the IP address into the ‘Ban a Single IP’ box, and then click on ‘Ban Single IP’.

Why does my server say ShoutCast V1?
If you have ordered ShoutCast V2 (V1 is not being sold anymore), and in the Quick Links page in CentovaCast you see V1, your service will still be using V2. The reason you see V1 there is because LiquidSoap, the AutoDJ software, still uses the old ShoutCast V1 framework, regardless of the version the station is running.

Can I have ShoutCast V1?
ShoutCast V1 has not been updated for over 13 years and no further updates will be released. The software contains many bugs and serious security vulnerabilities. Therefore, we do not support ShoutCast V1 servers. no longer support ShoutCast V1 on their directory. Many popular browsers also no longer support streaming audio via ShoutCast V1 servers.

How do I change my Stream Name?
This can be done by logging into CentovaCast, and then clicking ‘Settings’ on the left hand side navigation pane. Then, click on the ‘Mount Points’ tab. Select the mount point your service is broadcasting on, and click on the ‘AutoDJ Settings’ tab. Enter your desired stream name in the ‘Mount point name’ box.

Make sure that you click ‘Update’ at the bottom of the page, and then also make sure that you restart your server using the button on the left hand side navigation pane, under ‘Server’.

Updated on February 27, 2023

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